Hardware

Hardware Requirement: What are the hardware requirements to run AI NVR?

The AI NVR software comes with the required GPU, CPU and memory in an appliance, ready to use from day 1. The complete AI appliance can be connected to any ONVIF IP-based camera and storage device in the local network for easy, secured data processing.

Integration: Which VMS/NVR/DVR can be integrated to AI NVR?

IronYun AI NVR can integrate with Milestone, Genetec, Panasonic Video Insight, etc. For a complete list of available integrations today, please email us at sales@ironyun.com.

Integration

Integration: Which VMS/NVR/DVR can be integrated to AI NVR?

IronYun AI NVR can integrate with Milestone, Genetec, Panasonic Video Insight, etc. For a complete list of available integrations today, please email us at sales@ironyun.com.

Monitoring, Storage and Other Services

Storage

For the search capabilities and storage capabilities, can we download the video and/or meta data to our own storage and be able to search as we need for the client?

Yes, there are two ways to download the metadata:
  1. Using the Export function in the GUI, which allows exporting the data in Excel format.
  2. Using the RESTful API, which you can easily write a script to get a core dump of the metadata.

Monitoring

I want the software to recognize events that occur, which will be viewed on the security guards screen on the monitoring center. However, I do not want to have the guards looking at screens with no events. Can IronYun solution display events?

Yes, we display real-time alerts for events. The alerts can be configured for any combination of objects, people, and types of events, e.g., loitering.

Integration: Which VMS/NVR/DVR can be integrated to AI NVR?

IronYun AI NVR can integrate with Milestone, Genetec, Panasonic Video Insight, etc. For a complete list of available integrations today, please email us at sales@ironyun.com.

Software

AI Models

Object Types

Object Type: Can I request a new object type to be detected?

Yes, we always welcome proposals of the use case of new object types that are not yet included in our AI models, based on which we can train the AI models to detect new object types. We are constantly increasing the number of object types and their accuracy in our model, which are prioritized based on the scale and use case of the projects. For more information, please email us at sales@ironyun.com.

Do I need to train the AI model?

No, the user does not need to train the AI model. IronYun AI models are pre-trained by our engineers and ready to deploy at customer site out-of-the-box from day 1. In other words, the AI models have learned to recognize the objects listed in the keyword list (available to the user for reference), and there is no calibration required to adapt the unit to its operating environment.

Can I use the same AI appliance for different models?

Yes. The same AI NVR appliance can be used for different AI models (General Model, Fire Model, Weapon Model, etc.) by activating the model as necessary in System > AI Model. However, the models cannot be activated simultaneously; the activation of each model will apply to all functions and cameras in the network of the AI NVR appliance, and only one model is applied at a time.

Data

Data Processing

For the search capabilities and storage capabilities, can we download the video and/or meta data to our own storage and be able to search as we need for the client?

Yes, there are two ways to download the metadata:
  1. Using the Export function in the GUI, which allows exporting the data in Excel format.
  2. Using the RESTful API, which you can easily write a script to get a core dump of the metadata.

Does the product have GDPR compliance?

We have video redaction for face and license plate post-processing, so the user can download the redacted videos for evidence.

Does the product encrypt the video?

No, the video is not changed. The product analyzes the video and saves the metadata separately in the device AI storage. The video remains in the network video recorder (NVR).

Data Export

Is there a client portal that allows the client to login and see activity and reports?

Yes, our user without admin access can log into the system to view the activity and reports.

AI Functions

Alerts

I want the software to recognize events that occur, which will be viewed on the security guards screen on the monitoring center. However, I do not want to have the guards looking at screens with no events. Can IronYun solution display events?

Yes, we display real-time alerts for events. The alerts can be configured for any combination of objects, people, and types of events, e.g., loitering.

False Alarm: I’m getting too many false alarms. What can I do to increase the accuracy and reduce the number of false alarms?

When you have made sure that the alert is correctly set for the given object type(s) to be detected, please do the following steps:
  1. Deselect all irrelevant object types, e.g., vehicles (“car”, “bicycle”, etc.) in indoor environment, or object types that you are not interested in detecting in Camera Configuration
  2. For the relevant object type(s) to be detected and trigger alerts, increase the Confidence level and adjust min/max size  

Face Recognition

Does the product have GDPR compliance?

We have video redaction for face and license plate post-processing, so the user can download the redacted videos for evidence.

Can I perform FR/LPR for uploaded files?

Yes. FR and/or LPR can be performed for both live streams and uploaded files. Please make sure that under File Type the box “FR” and/or “LPR” is checked when you upload the files

LPR

Does the product have GDPR compliance?

We have video redaction for face and license plate post-processing, so the user can download the redacted videos for evidence.

Can I perform FR/LPR for uploaded files?

Yes. FR and/or LPR can be performed for both live streams and uploaded files. Please make sure that under File Type the box “FR” and/or “LPR” is checked when you upload the files

Video Search

For the search capabilities and storage capabilities, can we download the video and/or meta data to our own storage and be able to search as we need for the client?

Yes, there are two ways to download the metadata:
  1. Using the Export function in the GUI, which allows exporting the data in Excel format.
  2. Using the RESTful API, which you can easily write a script to get a core dump of the metadata.

Hardware Requirement: What are the hardware requirements to run AI NVR?

The AI NVR software comes with the required GPU, CPU and memory in an appliance, ready to use from day 1. The complete AI appliance can be connected to any ONVIF IP-based camera and storage device in the local network for easy, secured data processing.

Integration: Which VMS/NVR/DVR can be integrated to AI NVR?

IronYun AI NVR can integrate with Milestone, Genetec, Panasonic Video Insight, etc. For a complete list of available integrations today, please email us at sales@ironyun.com.

Upgrades & Maintenance

Upgrade & Update

Do you push updates for firmware?

We do software upgrades that sometimes can involve firmware code upgrade, especially GPU firmware, device drivers that are needed to fix bugs or improve the performance.

What is your update cycle and roadmap?

A new software version is released approximately every 3 months, including patches and major function/feature updates. Customers can elect not to update/upgrade if the newer release does not impact the operations of the existing systems.

Do you push updates?

Updates are available upon request. Please contact sales@ironyun.com for more information regarding updates.

If I install the AI in a government data center and have restricted access, I am only allowed to use non executable file on USB connected to the appliance, how should I upgrade the AI?

It would be easiest if you can plug the USB drive into one of the computers in the private network. Then, you can upgrade from that computer using the browser. Since the USB only contains TAR files, it is non-executable to the Windows computer.

Can AI be upgraded locally with files on a USB connected to appliance?

Yes, you can plug a USB into a laptop and upgrade from there using the browser.

How do I upgrade the software?

Please contact support@ironyun.com if you would like a software upgrade.

Maintenance